Shipping policy
Shipping
DUE TO COVID-19 most shipping companies (UPS, USPS, etc) are not guaranteeing ship time or accepting responsibility for delays. Once your order leaves our property we have zero control about how they handle your package. While 99% of orders make it to your doorstep with no issues, you will need to contact the individual shipping carrier if your package does not arrive as scheduled.
We ship directly from our Florida. We are committed to servicing our customers all over the U.S. by cutting down on ship times as well as offering plenty of in stock options both online and in store. Items that are not in stock will often have a note at the bottom of the product description telling you the estimated wait time for the item.
We are currently shipping within 3 business days, though in most cases we are getting shipments out faster! We ship via UPS or USPS (United States Post Office). All international orders are shipped via USPS or whatever is the cheapest method.
In the off chance that there was an error in inventory or the product is unavailable we will contact you ASAP to discuss your options or to offer a refund.
International Orders
We do ship worldwide!
There are no US taxes; however, you will be responsible for any additional customs handling fees, duties, and taxes. Because each country is different, and these fees change often, we do not know about all of these fees. Your local post office or customs office can give you this information.
If any international order is refused upon delivery for any reason, all customs and duty charges will be billed to you. Once a package enters your country, these charges are not reversible Ñ whether the package is delivered to you or not. No credit will be issued for orders that are abandoned or refused.