Refund policy
RETURN POLICY
RELEASE OF LIABILITY POLICY
GOODS
All goods must be unworn and in brand-new, pristine condition in their original box or packaging in order to be eligible to be returned.
Returns will be accepted within 30 days of purchase. After 30 days returns will not be accepted. If an item comes in for return that is not in new condition, we will not process the return - we will contact the customer and the customer must pay for shipping back to them. If the customer does not pay for shipping back to them for their used items that cannot be returned they will be considered abandoned.
You are responsible for the return shipping charges, as well as any original shipping fees. Please email support with your name, email, order # and reason for the return.
SERVICES
REFUNDS: Refunds are not available. You may be able to defer to a future date within 6 months of your current date. All deferments must be agreed upon with your coach prior to the beginning of the program. Please email support with any questions or inquiries.
GIFTING: If you are gifting this training camp please reply to your receipt or email support and let us know the contact information for the intended athlete. (Requested participating athlete information: name, email and phone.)
EXCHANGES
We are currently offering limited exchanges due to high demand and low inventory. If you would prefer to make an exchange please include that information in your return email. We will check to see if the item you are wanting is in stock. Please note you may be responsible for additional shipping fees.
Warranty's and Defects
Goods are classified as faulty or defective if they are received damaged, or where a manufacturing fault occurs within 3 months of purchase. After 3 months from your order date, items are not considered faulty and are as a result of normal wear and tear. We work with each individual brand and manufacturers warranty policy so please allow us 7-10 business days to follow up.
RELEASE OF LIABILITY
PLEASE NOTE: Registered Athlete acknowledges that training and/or participating in a fitness activity related to triathlon, running, cycling, swimming, strength training, and yoga are an extreme test of a person’s physical and mental limits and such training or participation poses risks of serious bodily injury, death or property damage. With full understanding of the risks the athlete is taking, THE ATHLETE HEREBY ASSUMES ALL THE RISK OF TRAINING FOR AND PARTICIPATING IN SUCH ACTIVITIES AND EVENTS and agrees to the following:
Team B.A.B.E. Athletics, its coaches, and affiliates offer to supply me with training advice and assistance to aid me with the improvement of my fitness and to support me in attaining my athletic goals.
I hereby attest that I am in good health and my physical condition has been verified by a licensed medical doctor and furthermore, that the licensed medical doctor has been advised that I intend to participate in these activities.
I agree that I will not hold Team B.A.B.E. Athletics, its coaches, affiliates, nor sponsors responsible for any injury, accident, medical condition, damage or death that may result from my training or racing. I am doing this voluntarily and recognize the inherent risks in any type of endurance training/racing.